UPDATED : 28-JAN-2023
At Shform, we value customer satisfaction and strive to provide the best form building service possible. However, we understand that sometimes things don't work out as planned. If you are not completely satisfied with our service, we offer a full refund within 14 days of payment.
Please note that upon canceling the subscription, the account will be disabled immediately, and the user will not be allowed to access any data, forms or submissions stored in the account.
To request a refund, please contact us within 14 days of purchasing the subscription. We will process your refund request promptly and issue a full refund to the original payment method used. Please note that refunds will only be issued for purchases made directly through our website and are not available for purchases made through third-party resellers. Additionally, refunds will not be issued for any additional services or custom work that may have been purchased in addition to the form builder service.
Users are also allowed to cancel their service at any time by visiting the dashboard, however, no refund will be provided if user cancels service after refund period.
To cancel the subscription just visit Dashboard > Settings > Subscription > Cancel. Or follow this link - Subscription Settings
We appreciate your business and hope that you will give us the opportunity to earn it again in the future.